MiWorkspace Common Tasks

Get Support from Neighborhood IT

Neighborhood IT (NIT) is your comprehensive technology support resource for computers, software, printing, mobile devices, and storage solutions — and if they can't answer your question, they'll connect you with someone who can. See more about Neighborhood IT.

Note that NIT is available to MiWorkspace Full users only.

Print, Scan, and Fax

Log in to MPrint.

Find a Printer

Looking for a printer near you? Use MPrint Maps for an interactive view of available printers on campus.

How to Print

No matter which printers you use, MPrint works the same way.

  • From your computer: Install or remove departmental printers on your personal or University computer.
  • From your browser: Print directly from the MPrint web application with nothing to install.
  • From your phone or tablet: Use the MPrint Mobile application.
  • From the cloud: Connect Google Drive or Dropbox through the MPrint web application.
  • On your schedule: Use Follow Me printing to queue documents and release them at the printer of your choice using MPrint Release.
  • Scan documents: Scan to email or cloud storage directly from the printer.
  • See your usage: See recent activity with MPrint Reports.
  • See your available printers: View printer access, status, and features on the MPrint Info page.
  • Cancel a print job: Stop a print job before it finishes printing on the MPrint Release page (Windows devices only).

Department Printers

MiWorkspace printers are department-owned printers available to faculty and staff for work-related printing at no per-page cost. Access is based on your current departmental affiliation.

  • Install your department printers — Use the MPrint Install application to add department printers to your university-allocated computer or personal device.
  • Send a fax from your computer — If your printer has a fax line, use MPrint Fax Queues to fax directly from your desktop.
Store and Access Files

You have several options for saving your files, and all are accessible from anywhere with an internet connection. Use the Data Storage Finder and the Sensitive Data Guide to find the right option:

  • Home Directory if your unit or group uses one (for example, "U: Drive")
  • Personal and Private folder in your home directory
  • Department Drives if your unit or group uses one
  • Cloud storage through U-M Dropbox and U-M Google Drive
Back Up Your Files

Desktop Backup (powered by CrashPlan) is available at no charge to UM-Ann Arbor faculty and MiWorkspace Full subscribers. Other units can also request Desktop Backup for support staff and students as a toll service.

Connect Safely from Anywhere with U-M Net VPN

Windows Devices

MiWorkspace uses the Cisco management tunnel that allows off-campus network access for Windows devices without connecting using a Virtual Private Network (VPN).

Troubleshooting tips for connecting to U-M services from off campus

Mac Devices

Connect to the U-M Net VPN to access your home directory and department drives from off-campus. The U-M Net VPN is installed on MiWorkspace Macs. If you are using the VPN for the first time, you may need to add it to your menu bar.

Using a VPN Connection on Mac Devices

If you regularly work from home, please refer to U-M Safe Computing's tips for securing your home network.

Prepare for a New Computer

MiWorkspace Full customers: when your computer is eligible for replacement, you'll receive an email from Neighborhood IT to confirm your details and review your new computer order. Depending on your unit, you may also be able to select new accessories and software at this time.

On-Campus Setup

Once your new computer arrives, your Neighborhood IT team will contact you to coordinate delivery and make sure your software and data are ready to go.

@Home Setup

With MiWorkspace's @Home service, your new computer can be shipped directly to you. Simply unbox, follow a brief on-screen setup, and your U-M software and unit configuration will download automatically.

MiWorkspace Quick-Start Guides

Need a printable quick-start guide for your new device?

Report a Security Incident

Report all potential security incidents to the ITS Service Center as soon as possible.

Examples of security incidents you should report include:

  • Lost or stolen device that was used to access university information
  • Unauthorized exposure of personal information
  • Computer break-ins or other unauthorized use

For more tips about safe computing, visit the U-M Safe Computing site.

See more about Security and Privacy.