Zoom at U-M Training

This page includes documentation for common tasks associated with your Zoom at U-M account, meetings, and webinars. It is not an exhaustive list, so you should refer to the ITS Knowledge Base, Zoom Support site, or Zoom Learning Center for additional documentation. (Refer to Zoom: Accounts for People Who Leave U-M for details on what happens to your account when you leave the university.)

Note: Content specific to U-M and developed by ITS is listed with a .

Getting Started

• Eligibility for a Zoom at U-M account
• Creating a Zoom at U-M account
• Signing in to your account
• Installing Zoom on your devices
• Getting Started with the Zoom for Google Workspace Add-on
• Getting started with Zoom
• Roles in a meeting
• Roles in a webinar
• Meetings vs. webinars comparison
• Zoom at U-M Accessibility

Hosting Meetings & Webinars

Meetings

• Scheduling meetings
  • Assign a delegate to schedule meetings for you (i.e., scheduling privileges)
  • Schedule a meeting for someone else to host
  • Schedule Appointments in Canvas (Zoom LTI Easy Scheduler)
  • Schedule a meeting in Google Calendar
  • Scheduling and customizing a meeting with registration
• Hosting multiple meetings simultaneously
• Allowing participants to join before the host
• Videoconferencing Captioning Tools for Zoom
  • Enabling automated captions
  • Using CART and other language interpreters
• Muting/unmuting participants in a meeting
• Conducting polls in meetings
• Conducting quizzes in meetings
• Using Q&A in meetings
• Managing the Zoom Surveys feature (that allows you to manage a library of surveys, polls, and quizzes)
  • Creating and sending surveys
• Enabling meeting breakout rooms
  • Managing breakout rooms
  • Pre-assigning participants to breakout rooms
    • Tips for pre-assigning breakout rooms
  • Allowing participants to self-select breakout rooms
  • Create breakout rooms from poll results
    • You must enable this option in your account settings.
  • Sharing screen and broadcasting to breakout rooms
• Getting started with local (computer) and cloud recordings
  • Recording and saving meetings to the cloud or local computer
    • Breakout rooms are not automatically recorded. If you wish to record breakout rooms, assign someone in each room to record that session. The recording will be a local recording, not a cloud recording. It is not possible to record breakout rooms to the cloud.
  • Cloud recordings are stored for 150 days
    • Copy cloud recordings to U-M Dropbox for long-term retention
      • Getting Started with the Zoom for Dropbox Integration
    • Copy cloud recordings to MiVideo for long-term retention
  • Enabling audio transcription/captioning for cloud recordings
    • Audio transcription is not available for local recordings.
  • Enabling automatic recording
  • Managing local (computer) recordings
  • Managing and sharing cloud recordings
    • Sharing a cloud recording with students in Canvas
    • Control who can view and download your cloud recordings
    • Automatically share cloud recordings with someone else
    • Allow others to manage and share your cloud recordings
  • Using Smart Recording with AI Companion
  • Adjusting recording video layouts
  • Recovering a deleted local or cloud recording
    • Permanently deleted recordings are unrecoverable.
• Generating meeting reports
  • Generating a meeting attendance report (as a host)
• Using Zoom Through Canvas
• Zoom AI Companion and its features

Webinars

• Request a Zoom webinar license (required to create them at U-M)
• Getting started with webinars
  • 30 Minutes to Becoming a Zoom Webinar Subject Matter Expert (SME)
• Scheduling webinars
  • Scheduling a webinar with registration
  • Scheduling a webinar without registration
  • Scheduling a recurring webinar
• Adding panelists before the webinar begins
• Using a webinar practice session
• Enabling automatic recording
• Managing attendees and panelists
• Livestreaming a webinar
• Conducting polls in webinars
• Conducting quizzes in webinars
• Using Q&A during webinars
• Generating webinar reports

Participating in Meetings & Webinars

Meetings

• Joining a meeting
  • Joining a meeting by phone
  • Muting your microphone when joining a meeting
• Sharing your screen or desktop
  • Sharing multiple screens simultaneously
  • Sharing your iOS screen from the Zoom desktop client
  • Sharing background music or computer audio
  • Screen sharing a PowerPoint presentation
  • Sharing a classic whiteboard
• Raising your hand in meetings
• Adjusting your video layout during a meeting
• Changing your virtual background image
• Participating in meeting breakout rooms
• View automated captions
  • The host must turn this feature on before the option appears.
  • Request automated captions during a meeting/webinar
• Starting recordings without the host
• Update your display name in Zoom at U-M
• Zoom AI Companion and its features
• Accessing Zoom outside the United States
  • Zoom has international numbers available for some countries.
  • Certain countries may block access to Zoom. Refer to U-M's International Travel with Technology page for more information.

Webinars

• Joining and participating in webinars (as an attendee)
  • Joining a webinar by phone
• Chatting in webinars
• Raising your hand in webinars
• Using webinar reactions