How to decide which type of fax service your department requires
| Category | Analog Fax Service | Michigan Medicine Virtual Fax service | IP Fax Service |
|---|---|---|---|
| Physical machine | Yes | No | No |
| Compliance | Can be HIPAA/PCI compliant, depending on connection to infrastructure and the physical security of the device, and output paper based on your compliance needs. | HIPAA compliant with Level-2 Michigan Medicine credentials | Not HIPAA/PCI compliant |
| Security | Transmits over a closed phone network. Difficult to intercept transmission. | Contact Michigan Medicine HITS Fax server team 734-936-8000 | Web access is encrypted. Password management is enforced. Audit logs are collected Data retention policies are enforced. Server sits behind a firewall with only accessible from UM networks. |