Showcase Sales Consultant

Showcase Sales Consultants assist customers in person and by phone with technology purchase needs. Ideal candidates are customer focused, self-motivated, dependable and able to be a positive contributor to the Computer Showcase.

Responsibilities

  • Advising customers on purchasing decisions with respect to new computer systems, peripherals and software offerings
  • Answering questions about computer configurations and assisting with product and prices comparisons
  • Assisting customers via phone and in person with the previous tasks and being able to direct customers to the appropriate information on the Showcase website
  • Processing sales transactions accurately and efficiently on a point-of-sale system
  • Assisting with stock room tasks on an as-needed basis

Educational Value

Learn about leading edge, core technologies at the University of Michigan. Be a part of a multi-disciplined dynamic team working towards a common goal.

Minimum Qualifications

  • Must be a student of the University of Michigan
  • Familiar with Apple and PC hardware and software
  • Familiar with Microsoft Office applications, Google tools, web browsers, anti-virus software, etc.
  • Able to work under pressure in a fast-paced, team-oriented work environment
  • Able to move and organize stock; including the ability to climb a ladder, move items overhead, and safely lift or maneuver 30 pounds unassisted
  • Work experience in a customer support, sales or service role
  • Demonstrated ability to work independently with minimal supervision

Work Locations and Hours

Student employees will be required to work a minimum of 8 hours per week; most work 10-15 hours/week during the academic term.

We have two locations: one in the Michigan Union and one in Pierpont Commons.

The Showcase is open the following hours:

Fall and Winter Terms

Monday – Friday 8 a.m.–8 p.m.
Saturday 11 a.m.–5 p.m.

Spring and Summer Terms:

Michigan Union:

Monday – Friday 9 a.m.–7 p.m.
Saturday 11 a.m.–5 p.m.

Pierpont Commons

Monday – Friday 9 a.m.–5 p.m.
Closed Saturday

Hourly Rate

Starting pay: $9.00 per hour.

To Apply

Interested students should complete the online application.

If you experience any problems with the online application or technical evaluation, please send email to its-student-hiring@umich.edu.