How Can We Help You?
Hours of Operation
Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–6 p.m.
Sunday: 2 p.m.–7 p.m.
Monday–Friday: 8 a.m.–5 p.m.
(All times Eastern)
When You Call
|for System Access and Account Support|
|for Classroom Support|
|for eResearch, Reporting and M-Pathways Student & Human Resources System Support
(includes Faculty Center, BusinessObjects, M-Reports, and eRecruit)
|for MiWorkspace Services and Michigan IT Services Portal|
|for Canvas, CTools, and Qualtrics|
|for all email services, including U-M Google, General Computing, MiServer, MiDatabase, and Network Connectivity
(Includes Wireless, VPN, Northwood Service, AFS, Sites, Exchange, and U-M Box)
|for Concur, DART and M-Pathways Financials & Physical Resources System Support
On a Call Now?
Forgot Your Password?
Call the ITS Service Center or visit password.it.umich.edu to reset your password. Passwords cannot be reset by email. Remember, the Service Center will never ask for your password by email.
Complaints or Compliments?
We’re always working to improve the support experience, and the ITS Service Center managers want to hear your feedback and concerns. Email us at firstname.lastname@example.org.
- Phil Ray, Assistant Director